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After Sales Service

Our Team is committed to ensuring your machines continue to run smoothly, with minimal down time.

CPE Machinery offers a comprehensive after sales service and support solution for your machinery. We provide genuine spare parts for your equipment in order to maintain the design parameters during their life cycle.

Machine Servicing

Our team of Putzmeister trained technicians are focused purely on Putzmeister, with a thorough understanding of the intricacies of these high quality machines.

VIC - Located in Altona, our Melbourne based purpose built workshop is large enough to accommodate 16 concrete pumps at once and allows for a 36m tower boom to be set up free standing inside. For bookings call : 03 9931 4200 (option 3) or lodge an enquiry here

NSW - We offer experienced full time mobile technician support to all customers in the Sydney, Canberra, Newcastle and surrounding regions of New South Wales.

Support is also available for those outside the above States or in regional areas. Talk to us to find out more.

Annual Safety Inspections / Boom Inspections

Nothing is more important than the safety of your people and others on a construction site. Putzmeister concrete pumps are made to the highest safety standards, however as with any machinery, maintenance is essential to ensure ongoing safety.
The Australian standard (AS 2550.15:2019) for concrete placing equipment requires that safety inspections (including boom inspection) are completed annually. Major construction sites will not permit you to carry out work without certification.

To book your annual safety inspection with our qualified engineer, please contact : 03 9931 4200 (option 3) or lodge an enquiry here

Troubleshooting

The Putzmeister Experts App is an International resource that continues to improve, offering many solutions to common problems and other relevant information. Furthermore, many of the trucks we deliver now have telematics, with Putzmeister Machine Cockpit technology linked in. The real-time dashboard enables you to keep an eye on all the important figures to ensure you operate efficiently and are notified of critical machine conditions. Remote diagnosis then helps all those involved to identify faults and implement appropriate measures.More information about Putzmeister Machine Cockpit can be found here.

However, as your local dealer, we are also only just a phone call away should you require assistance!

Breakdowns

There's nothing worse than a pipe full of concrete and a machine that won't go! In the event of a breakdown, our technicians are available to assist, and often able to get you going again over the phone and / or video calls. In addition, our dedicated parts team will always prioritise parts for breakdowns to get you going again as fast as possible.

Training

We offer Putzmeister training courses periodically to assist with increasing technical knowledge of owners and their personnel. For enquiries please contact us.

Consulting

Special projects need special solutions.

We can save developers and construction companies significant time and reduced construction costs, when we are involved at the planning stage of any project.

CPE Machinery has the most highly experienced team available in Australia, so why not use our obligation free service, which has proven time and time again to be a winner for our customers.

Once the project commences it is too late to change a poorly thought out construction plan. CPE Machinery gives comprehensive expert advice to customers in regards to selecting the right machinery and ancillary equipment. By using us you also gain access to our Worldwide network of Putzmeister Group companies.